Call Holding

Monthly cost: $1.00 Back to features

Call hold allows you to put a call on hold and retrieve it at another extension on your telephone line, initiate a second call, or consult privately with another person.

To put a call on hold:
Depress switchhook, then listen for 3 beeps and a steady dial tone.
Dial *9#, then listen for 3 beeps and a steady dial tone.
You may make another call or hang up and retrieve your call at another extension on your telephone line.

To return to a call on hold:
Depress switchhook, then listen for 3 beeps and a steady dial tone.
Dial *9#.

-or-

Hang up and allow your telephone to ring.
Lift handset and resume conversation.

To alternate between calls:
Depress switchhook.
Dial *9#. (Present call is placed on hold; previous call is reconnected.)

When would I use Call Hold?

  • When needing to confer privately with someone in the room before answering the caller’s question.
  • When needing to hang up the phone and pick up the call on an extension in another room.

Benefits

  • Allows privacy during telephone conversations.
  • Allows for mobility of calls within the home, especially when the subscriber does not have a cordless phone.

*Prices may vary and are subject to change without notice.