Internet
Technical Support
At Smithville, we are committed to providing our users with world class technical support. We are here to answer your questions and resolve all problems you may be experiencing.
Our team of expert Technical Support Specialists constantly strive to stay abreast of the latest technologies so that our users receive the highest level of support.
Our Technical Support Mission Statement
At Smithville, we are dedicated to resolving any problems that our users may encounter with their service in a courteous, efficient manner as well as keeping our users educated and informed.
Support Hours
| Days | Hours |
|---|---|
| Monday - Friday | 8:00 AM - 9:00 PM |
| Saturday | 12:00 PM - 9:00 PM |
| Sunday | Closed |
Technical Support Numbers
(888) 258-3627
Email Support
General Help
- Software Firewall Help Please try disabling or resetting your firewall program before contacting technical support, as most firewall programs will automatically block all connections after you're attacked.
- Before Contacting Technical Support for your DSL, reboot your modem.
- Download Spyware Blaster (Prevents spyware from being installed on your PC)
- Download Ad-Aware (Removes existing spyware installed on your PC)
- Download Google Toolbar